Effective Date: 22/01/2025

At T-Shop, we prioritize transparency and fairness in all transactions. Please carefully review our refund policy before making a purchase.

All purchases made on our platform are non-refundable. This includes payments made using cryptocurrency to charge your account wallet.

In certain cases, refunds may be issued as credits to your account wallet balance. These credits can only be used for purchasing tickets or other services on our platform.

Wallet refunds may be considered under the following circumstances:

• Extended Sales: If a sale is extended, and you choose to withdraw your participation, the equivalent amount will be refunded to your account wallet.
• Canceled Sales: If a sale is canceled, the ticket cost will be credited back to your account wallet.
• Payment Errors: If a verified payment error occurs, the corrected amount will be added to your account wallet balance.

All payments to charge your account wallet are made using cryptocurrency. Due to the nature of cryptocurrency transactions, payments are final and cannot be reversed. Ensure you double-check all payment details before proceeding.

Credits in your account wallet are transferable to other accounts, but cannot be withdrawn or exchanged for cash or cryptocurrency. They are solely intended for use within our platform.

If you experience any issues or have concerns regarding your wallet balance or purchases, please contact our support team for assistance on Telegram.

By using our platform, you agree to this refund policy. We reserve the right to update this policy at any time. Any changes will be posted on this page with an updated effective date.